Opinion GPS Live
Challenge
A logistics company was having trouble keeping track of its fleet of cars and packages. The company requested us for an effective tracking system that can help them monitor their fleets, route planning, and driver performance. An effective tracking system was their need of time due to the increasing expectations from the customers and the complexity of managing several delivery routes. Their existing tracking system did not meet their expectation hence an upgraded solution was required.
Solution
At MindFlare, our expert developers created a unique solution for the logistics company to help them with fleet management. We provided them with AI Track – a custom software that offers tracking of fleet with real-time GPS monitoring, and extensive reporting features to provide in-depth analysis for the logistics company. Our AI Track made it possible for the company to monitor every aspect of their operations from a centralized platform, keeping the entire company on the same page.
- Smooth connection with the company’s existing ERP system
- Shipment details, driver performance review, customer reviews
- Centralized platform to access tracking data.
- Custom dashboard made for different members, for example, driver, managers, and customer service representative).
- Alerts for driving behavior, and maintenance requirements for the car.
- Drivers can update their route and status on the app
Results
- Delivery delays were reduced by 30% as a result of improved route planning and real-time updates.
- 20% reduction in fuel expenses due to route optimization techniques.
- Improvement in their drivers’ performance as alerts were sent for risky driving practices.
- With accurate delivery estimates through AI Track, we gained a high customer satisfaction score.
- Streamlined operations due to access to important insights from any device and fast decision making for improved efficiency.