Autotel Lite
Challenges
A famous car rental company was struggling to manage its fleet and analyze their drivers performance after receiving few complaints about overspeeding. With these complaints from the customers, they were to make a decision that can help them improve their services and keep an eye on their fleet. They wanted to have an app that can track vehicles, monitor driver performance, and show routes to save time. They also needed detailed information on the driver’s activity, such as to get the status of the vehicle as driving, idle or offline. Their existing system lacked detailed information about drivers and vehicles and therefore it was resulting in customer dissatisfaction.
Solution
To overcome the challenges of our client, our expert developers created a customized solution that meets the exact needs of the car rental company. We provided a centralized car tracking system that enabled our client to monitor their entire fleet in a single app. They were now able to monitor their vehicles, drivers, their availability, and enhanced communication.
- Live Tracking of all drivers, pickup times, and monitoring of routes.
- Status Monitoring that helps find available drivers and assign them with new tasks.
- Safety Alerts option provides you with information of the vehicle exceeding the speed limit.
- Route optimization option reduces customer’s waiting time and provides precise arrival time of the vehicle.
- Grouping features allow us to manage or monitor certain groups of drivers or vehicles for improved control or supervision.
- Drivers and management team have access to the app and can connect through the same app for uninterrupted communication.
Results
Incorporating Autotel Lite improved the efficiency of car rental companies and simplified their operations.
- 15% reduction in fuel costs with better route planning
- 20% improvement in on-time deliveries due to real-time tracking feature.
- Improve driver performance with live updates and detailed information about the drivers and vehicles.
- Easy management with the entire fleet visible and trackable on a single app.
- 30% increase in customer satisfaction level due to upgraded services, accurate waiting times and improved driver performance.